A leading company specialising in life-insurance-based wealth management and employee benefit solutions is looking for an Infrastructure Manager in Guernsey.
The Infrastructure Manager is responsible for day-to-day front-line management of the Infrastructure team, manages delivery of service of infrastructure and performs and oversees all functions: Design, Test, Implement, Operate, Troubleshoot, Manage, Support and Upgrade for the company IT Infrastructure.
Duties include being the senior-level escalation for IT infrastructure problems/incidents in and out of business hours, managing incidents to resolution and satisfaction via on-site team or support providers, leading in root cause analysis reviews and proposing long-term solutions, working with colleagues internally and across group to collaborate and contribute, providing clear communication channels into IT, ensuring appropriate service is delivered at all times and that feedback is sought from key stakeholders to fully assess the service quality. Additionally, the Infrastructure Manager is responsible for managing IT Infrastructure Vendors to ensure service delivery, continually reviewing commercial and technical service to ensure best value and alignment with strategy and working with the budget owner to establish and track budget.
The ideal candidate will hold a relevant third-level degree qualification in IT or equivalent and have at least 5 years' experience leading IT infrastructure teams. Suitable technical qualifications (CCNA, relevant Microsoft certifications, VMware, etc.) are desirable, as is a qualification in relevant frameworks or security standards (e.g. ITIL, NIST etc). Excellent verbal and written communication skills are required for this role. The Infrastructure Manager acts as a role model to the team and demonstrates the ability to mentor and develop individuals and is able to effectively manage stakeholders at all levels of the organisation.
To register your interest in this opportunity, please send your current CV to Alison.firstname.lastname@example.org
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