Our client, an IT management company are growing their team based in Jersey and are actively seeking a suitable candidate for a new role of Service Operations Technician.
As a Service Operations Technician you will be required to operate computer systems under instruction and supervision on behalf of clients and for the Company in a professional and cost-effective manner providing a quality service higher than which clients could achieve for themselves or obtain from competitors; and to perform both console and peripheral operational duties, maintaining an awareness of problem areas. Carry out the monitoring of systems via either client or the Company solutions, logging and escalating alerts as described in the relevant procedures documents, and logging and answering calls within the call management system.
Candidates must have proven knowledge and experience with understanding of both hardware and software, use of Microsoft Office Suite, basic understanding of Microsoft Azure and Microsoft Office 365, high levels of integrity, honesty, motivation and professionalism, able to adapt to change with a positive approach, good time management, team player.
Please note that we can only accept applications from candidates who hold 5 year's residential status at this time.
For further details please contact Kieran Chapman on 01534 753015 or please send your current CV with any other relevant information to kieran.chapman@ap-technical.com
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