Our client is seeking a candidate an IT & Facilities Support in the Jersey office.
The role involves Supporting the tech team helpdesk and internal users ensuring that tickets are dealt with or escalated in a timely manner whilst adhering to internal policies. To make sure that the standards, controls and upholding the business requirement for data confidentiality is met, serving as first point of contact for users. Working as part of the Global Tech Team with focus servicing offices in Mauritius, Switzerland, Jersey and London. Assisting with the management of the office facilities liaising with suppliers and the building landlord on matters relating to office facilities.
Desired skills for this role are previous experience in customer support and helpdesk support, Microsoft desktop support, a general understanding of enterprise phone call managers, switches, routers and network firewalls. The above skills are not essential as training will be provided but preferable.
For further information please contact Kieran Chapman on 01534 753015 or e-mail your current CV and any relevant information to kieran.chapman@ap-technical.com
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