Our client one of the world's leading offshore law firms is seeking a Business Systems Support Officer to support the Director of Data Operations with changes, enhancements and corrections to documents and reporting for all locations. Acting as a conduit for communicating and evaluating (with support from Knowledge Management) development requests from the business, including all testing and research relating to those requests. In addition to this you will assist with provide training to all staff on Viewpoint and system processes. To enhance the businesses ability to manage Viewpoint configuration and development, reducing reliance on third party consultants.
Principal Duties and Responsibilities: To provide training on Core Systems including Viewpoint, AdEx, WorkSite 10 / iManage to all staff for new starters and existing staff requiring ad hoc or routine refresher training. To review and maintain the Core Systems training materials on the Portal training pages - systematically and following system developments. To routinely manage the receipt and processing of ViewPoint support tickets in the support queue.
Please note that we can only accept applications from candidates who are either local, or have lived in Jersey continuously for the last 5 years at this time.
For further information please contact Kieran Chapman on 01534 753015 or e-mail your current CV and any relevant information to email@example.com
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